How to contact Jaxx (Support)

Interested in using the Jaxx Wallet? Already using the Jaxx Wallet and have a question?

Our superstar support team is ready to help you and it's very easy to get in touch with them:

For Support:

  • Submit a new request by clicking on the orange button at the top right: Submit a request
  • Tag @Jaxx_Support on Twitter
  • Post in our subreddit

For Business Development inquiries:

  • Send all the details regarding your project/proposal to our BizDev team here:

For all other inquiries, please submit a ticket from the top right Submit a request option and our team will direct your inquiry to the right department.

We want to point out that Jaxx provides WRITTEN support only. We do not currently offer phone support and we will NEVER call our users to offer any wallet recovery services. Please be safe and guard your wallet information and funds.

Nobody in our team will ever request your 12-word Backup Phrase or your Private Keys, which should be stored safely and shared with no one.