Unfortunately, our partner Shapeshift has enabled geo-blocking for the states of New York and Washington DC. IP addresses that originate from either of these two states (and from the country of North Korea) are affected by this block.
The reason for the service block in these two US geographical locations is due to the imposed regulatory framework regarding cryptocurrencies. In addition to KYC (Know Your Customer) and AML (Anti Money Laundering, those jurisdictions require additional licensing, ostensibly to protect customers from potential identity theft.
The reason for disabling access to and from the Democratic People's Republic of (North) Korea is due the international sanctions placed on the country.